Shipping & Payment
Please view our Terms & Conditions page for full details.
DELIVERY, TAX & DUTIES
We aim to process your order in conjunction with the delivery option you have selected. When you place an order, you have a choice of delivery options. Please note that Vantage Sailing works on a part time basis alongside full time working for another company that from time to time means working away. This can sometimes mean that there will be a delay to preparing and sending your order. If you need your order urgently then please do contact us before ordering to check current delivery timescales.
Some items are either made or built to order, this can delay despatch of your order. We do try to indicate this where applicable on our website, but If you need your order urgently please do contact us before ordering to check current stock/ delivery timescales.
Our carriers occasionally experience operational difficulties and therefore these service delivery times are not guaranteed. Where an order is to be delivered to an address outside of mainland UK, it is possible sometimes that a shipping price quoted shall not be correct. We therefore reserve the right to amend this. In these circumstances, we shall always contact the customer prior to any change. Please note that areas in the Scottish Highlands may absorb more shipping costs based on location and courier terms.
If you place an order from our website and are outside the UK, you should note that while we do our best to provide accurate shipping times this may vary and is subject to local postage and restrictions.
How we handle Duty and Taxes for customers outside the UK:
When you make a purchase using our website:
If you have placed your order on our website: www.vantagesailing.com, the price you pay for a product does not include duty and tax, therefore if you are outside the UK, you will need to pay any additional tax and duty the courier may invoice you for before the handover the parcel to you.
PAYMENT METHODS
We offer secure payment options - You can choose to pay using PayPal or use the on-line payment gateway to pay by Credit/Debit Card. Our payment gateway is provided by Lightspeed; they are a global company providing secure credit card and debit card payment solutions for thousands of businesses across the world. Lightspeed solely handles your card details on their secure server where they run extensive security checks and obtain card authorisation. Payments are taken at the time of processing your order on the website.
Purchases made from our UK website will include VAT but will be excluded for orders received that include either child size clothing or are outside the tax jurisdiction of the United Kingdom for UK Value added tax collection.
Purchases made from our UK website for delivery outside of the UK are VAT free and we will reduce the cost of the order by 20%. Please be aware local duties and taxes for non UK orders will not be applied and payment will be required on your goods when they enter your country.